Return & Refund Policy

Last Updated: October 10, 2024

Thank you for choosing GraphicsObia for your graphic design needs. We value your satisfaction and strive to provide high-quality services. Due to the nature of our digital and virtual services, we have established the following Return & Refund Policy.

1. No Refunds

Due to the custom nature of our services, we do not offer refunds once a project has been initiated. All sales are final.

2. Satisfaction Guarantee

We are committed to ensuring your satisfaction. If you are not satisfied with the design delivered, we offer a 100% satisfaction guarantee. This includes unlimited revisions until you are happy with the final product. Please communicate any specific concerns or requests for changes clearly and promptly.

3. Revisions Process

  • Upon receiving your initial design, you have the right to request revisions.
  • Revisions must be requested within 14 days of receiving the initial design.
  • We will work with you to ensure that the final design meets your expectations.

4. Order Cancellations

If you wish to cancel your order before we begin work on your project, please contact us as soon as possible at support@graphicsobia.com. Cancellations may be accepted at our discretion.

5. Communication

To ensure a smooth process, we encourage open communication. If you have questions or concerns about your project, please contact us at support@graphicsobia.com or use our live chat support.

6. Changes to This Policy

We reserve the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page with an updated date. Your continued use of our services after any changes constitutes your acceptance of the new policy.

7. Contact Us

If you have any questions or concerns regarding this policy, please contact us:

Thank you for your understanding and for choosing GraphicsObia!